Enter it once. SI30 Care chases the rest.

Rostering, shift notes, incidents, worker screening and claims for NDIS providers, in one system. When a screening lapses, a shift note goes missing or an incident clock starts, the software does the chasing, and your office deals with the exceptions.

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From $390 a month ex GST, every feature included. An iPhone app for support workers and a web app for the office. Built in Brisbane.

Needs the office today

Reportable incident

17h 42m

left to notify the NDIS Commission

Shift note missing

Tuesday’s 3 pm community access shift. Held back from this week’s claim until the note is in.
Screening lapsed

One worker can’t be rostered until it’s renewed. Two of their shifts need filling.

An illustration, not a screenshot. Fictional data.

Four things it chases so your office doesn’t have to.

The audit is coming.

“We’re being asked to prepare for something, but we don’t know if it’s a category one or category five cyclone.”

A sole-operator support worker on the registration changes, ABC News, July 2026

Unregistered SIL providers must apply for NDIS registration by 1 October 2026, and every application needs a certification audit.

Gaps in worker screening records and incomplete incident logs are among the things auditors flag. SI30 Care keeps that evidence as the work happens: screening and expiry dates for every worker, each incident with its statutory clock, a note tied to every shift, and an audit log of who changed what.

A worker’s screening lapses.

“Notifying managers about expiry dates on compliance would be helpful.”

A manager, in a public review of NDIS software, 2022

The first five-year NDIS worker screening clearances started expiring in February 2026.

Every worker’s screening and compliance expiry dates are tracked in one place. When you fill a shift, the picker ranks your workers and refuses anyone without valid screening, so a lapsed clearance can’t slip onto the roster.

A shift note goes missing.

“NDIA reject the smallest error … so I invoice manually which takes a whole day.”

A provider’s director, in a public review of NDIS software, 2022

No note, no claim.

A shift without its note is held back from the claim until the note is in, and you can see which ones are waiting. Claims are prepared against the NDIS price catalogue: a file ready for the NDIA’s bulk upload, and invoices for plan-managed and self-managed participants. Each participant’s plan budget shows what’s been spent and what’s left.

Someone calls in sick at 6 am.

“Coordinating shift changes, replacements, and last-minute adjustments quickly and clearly”

From a provider’s job ad for a rostering coordinator, 2026

Fill it from a ranked list, or broadcast it.

Send the open shift out to your workers, or pick from the ranked list, which refuses anyone whose screening has lapsed. The roster runs in day, week and month views, last week copies forward in one go, and workers get their roster as a PDF.

Three parts, one database underneath.

A worker, a participant or a shift is entered once. The roster, the shift note, the claim and the audit log all read from that same record.

For support workers

A native iPhone app

Their shifts, and chat with the office
Clock on and off, with GPS
Shift notes, with the note gate
Incident reports, with the statutory clock counting down
A portal for clients and their families

iPhone only today. Android is on the roadmap.

For the office

A web app

Rostering by day, week or month
Copy a week forward
A ranked worker picker that refuses anyone without valid screening
Open-shift broadcasts
Screening and compliance expiry tracking
Plan budgets, and how fast they’re being spent
Claims prepared against the NDIS price catalogue
Xero sync
Roster PDFs sent to workers
An audit log of who changed what

Underneath both

One Postgres database

Permissions set by role, so each person only sees what their job needs
Each record entered once and used everywhere after that

168,000lines of code

8,900+automated tests

One monthly price for your size. Every feature in it.

“… it would be amazing to have an organisation fee rather than per user.”

A provider, in a public review of NDIS software, June 2026

Priced in bands by the number of support workers you have, so adding a worker doesn’t change the bill until you move up a band.

Prices in AUD, ex GST, per month.
Support workers	Per month, ex GST
Up to 15	$390
16–30	$690
31–50	$1,190
51–80	$1,500

In every band

The iPhone app for support workers
The web app for the office
The client and family portal
Claims preparation and Xero sync
Every feature on this page. No feature is held back for a higher band.

How it starts

Setup: $2,500 once. We move your data across for you, and it’s credited back after six months.
First 90 days: A paid pilot.
After that: Month-to-month.

More than 80 workers? Tell us your numbers in the demo request.

Questions before a demo.

What if it doesn’t work out?: You start with a 90-day paid pilot. After that it’s month-to-month, so there’s no annual contract to sit out.
Who moves our data across?: We do. That’s what the $2,500 setup fee covers, and it’s credited back after six months. Nobody in your office re-types your workers, participants and plans.
Will our auditor accept it?: Auditors audit your practice, not your software, and no software is “NDIS approved”. What SI30 Care does is keep the evidence they ask for in one place: screening and expiry dates, incident reports with their clocks, a note for every shift, and an audit log of who changed what.
You’re a small practice. What if you disappear?: Fair question. SI30 is a small Brisbane practice, and the person who answers you is the engineer who wrote the code. It’s built on a standard stack, Postgres, React and Swift, with 8,900+ automated tests, so another developer could pick it up.
Half our workers are on Android.: Then you should know now: the worker app is iPhone-only today. Android is on the roadmap, and we won’t promise a date here. The office app runs in a web browser.
Does it lodge claims with the NDIA?: No, it prepares them. For agency-managed participants you get a file ready for the NDIA’s bulk upload, which you upload in the provider portal. For plan-managed and self-managed participants you get invoices. It doesn’t connect to the NDIA directly.
Why bands and not per user?: Because a per-user bill climbs with every hire. With bands, the price only changes when you move up one, and every band has every feature.
Are you ISO 27001 certified?: No. Permissions are enforced in the database itself, so each person only sees what their job needs.

Book a demo.

Fifteen minutes, on fictional data. You’ll see a worker’s screening lapse and the roster refuse them, a missing shift note hold back a claim, and an incident start its 24-hour clock.